Placid Social

Autonomy

How much your staff may do without asking. Everything here is off until you deliberately turn it on.

3 of 7 kinds of work run without asking

Everything else is prepared and held for your approval.

What runs without asking

Set per kind of work, not per specialist — so you always know what you have agreed to.

  • Research & read

    Search the web, read your inbox, look things up in your own records. Nothing changes and nobody outside the business hears from us.

    7 capabilities

  • Draft & prepare

    Write emails, posts, documents and campaign plans, and leave them waiting for you. Nothing is sent or published.

    4 capabilities

  • Update internal records

    Create and update tasks, notes, contacts and files inside your own workspace. Visible only to your team, and every change is logged.

    8 capabilities

  • Contact people

    Cannot be undone

    Send email, SMS and messages to customers, leads and suppliers on your behalf. Once it is sent, it cannot be unsent.

    6 capabilities

    Turn on full automation first.
  • Publish publicly

    Cannot be undone

    Post to social accounts, update your website and publish content under your brand, where anyone can see it.

    2 capabilities

    Turn on full automation first.
  • Spend money

    Cannot be undone

    Commit real money — ad budgets, purchases, refunds. Always capped, and the cap is set by you.

    3 capabilities

    Turn on autonomous spending and set a limit first.
  • Account & security changes

    Cannot be undoneAlways asks

    Connect or disconnect integrations, change who has access, delete records, export data, change billing.

    2 capabilities

    These actions always go to a person.

What no setting will change

  • Connecting or disconnecting accounts, changing who has access, deleting records, exporting data and changing billing always go to a person.
  • A specialist can only ever be more restricted than this page, never less.
  • Every action, approved or automatic, is written to an audit trail that cannot be edited afterwards.